Privacy Policy

Who We Are

Jharkhand Rai University (JRU) is a private university established under the Jharkhand Rai University Act by the Government of Jharkhand and recognized by the University Grants Commission (UGC).

Website: https://www.jru.edu.in

University Address:

Jharkhand Rai University
Raja Ulatu, Namkum, Ranchi – 834010, Jharkhand, India

Email: info@jru.edu.in
Phone: 1800 120 2546 (Tollfree)

Jharkhand Rai University is committed to protecting the privacy and security of personal information collected through our website, admission portals, and online services.

What Personal Data We Collect and Why We Collect It

We collect personal information to provide educational services, process admissions, communicate with prospective and enrolled students, improve our website, and comply with legal and regulatory obligations.

The information we may collect includes:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Postal Address
  • Date of Birth
  • Academic Records and Qualifications
  • Parent/Guardian Information
  • Course Preferences
  • Application and Admission Details

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Tracking Data

Why We Collect This Information

We collect personal data to:

  • Process admission applications.
  • Respond to inquiries and requests.
  • Provide academic and administrative services.
  • Communicate important updates and notifications.
  • Improve website functionality and user experience.
  • Conduct analytics and performance monitoring.
  • Fulfill legal, regulatory, and accreditation requirements.

Comments

When visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection and website security.

Comments and associated metadata may be retained indefinitely unless otherwise required by law.

Media

Users who upload images, documents, or other media files to our website should avoid uploading files containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract information from publicly accessible media files.

Contact Forms

When you submit an inquiry, admission form, scholarship form, or contact form through our website, we may collect:

  • Name
  • Email Address
  • Phone Number
  • City/State
  • Course of Interest
  • Any information voluntarily provided

This information is used solely to respond to inquiries, provide admission-related assistance, and communicate university information. Contact form submissions may be retained for administrative and service purposes.

Cookies

Our website may use cookies and similar technologies to enhance user experience.

Cookies may be used to:

  • Remember user preferences.
  • Maintain login sessions.
  • Analyze website traffic.
  • Improve website performance.
  • Support security functions.

Users can disable cookies through their browser settings; however, certain website features may not function properly.

Analytics

We may use website analytics tools to understand how visitors interact with our website.

Analytics information may include:

  • Pages visited
  • Time spent on pages
  • Traffic sources
  • Device and browser information
  • General geographic location

Analytics data is collected in aggregated form and is used to improve website functionality, user experience, and institutional outreach activities.

Who We Share Your Data With

Jharkhand Rai University does not sell, rent, or trade personal information.

Information may be shared only with:

  • Authorized university departments and staff.
  • Technology and hosting service providers.
  • Admission and application processing partners.
  • Government, regulatory, accreditation, or statutory authorities when required by law.
  • Service providers assisting with website management, analytics, communication, and technical support.

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.

Examples include:

  • Admission inquiries: Up to 3 years.
  • Contact form submissions: Up to 3 years.
  • Student academic records: As required by university regulations and applicable laws.
  • Analytics data: As determined by the analytics provider’s retention settings.
  • Legal and compliance records: As required by law.

What Rights You Have Over Your Data

Subject to applicable laws, users may have the right to:

  • Access personal information held by the University.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally permissible.
  • Object to certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a copy of their personal information.

Requests may be submitted through the contact details provided below.

Where Your Data Is Sent

Information submitted through our website may be processed and stored on secure servers operated by trusted hosting and technology service providers.

Some service providers may process data in locations outside India. Where such transfers occur, appropriate contractual, technical, and organizational safeguards are implemented to protect personal information.

Contact Information

For privacy-related questions, concerns, or requests, please contact:

**Privacy Officer**
Jharkhand Rai University
Raja Ulatu, Namkum, Ranchi – 834010, Jharkhand, India

**Email:** [info@jru.edu.in](mailto:info@jru.edu.in)
**Phone:** 1800 120 2546

Additional Information

How We Protect Your Data

Jharkhand Rai University employs reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Secure servers and hosting environments.
  • Access controls and authentication mechanisms.
  • Data encryption where applicable.
  • Website security monitoring.
  • Employee awareness and confidentiality practices.

While we strive to protect personal information, no internet-based system can be guaranteed to be completely secure.

What Data Breach Procedures We Have in Place

In the event of a suspected or confirmed data breach, we may:

  • Investigate the incident promptly.
  • Contain and mitigate risks.
  • Notify affected individuals when required.
  • Inform relevant authorities where legally required.
  • Implement corrective actions to prevent recurrence.

What Third Parties We Receive Data From

We may receive information from:

  • * Online application platforms.
  • * Educational partners.
  • * Scholarship and admission service providers.
  • * Social media platforms where users interact with university campaigns.
  • * Publicly available educational databases where permitted by law.

What Automated Decision Making and Profiling We Do

Jharkhand Rai University does not make admission, academic, or administrative decisions solely through automated processing without human review.

Certain systems may use automated tools for website analytics, spam detection, application management, or communication workflows.

Industry Regulatory Disclosure Requirements

Jharkhand Rai University complies with applicable laws, regulations, and guidelines issued by:

  • University Grants Commission (UGC)
  • Government of Jharkhand
  • Ministry of Education, Government of India
  • Other relevant statutory and regulatory authorities

The University may retain and disclose information where required to meet legal, academic, regulatory, accreditation, or compliance obligations.

Changes to This Privacy Policy

Jharkhand Rai University reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated effective date.

By using our website and online services, you acknowledge and agree to the terms of this Privacy Policy.

You can publish this directly on the JRU website’s Privacy Policy page and customize the retention periods, analytics tools, and third-party services according to your actual website setup.